Privacy Policy – Drop Guincho

Last updated: September 11, 2026

This Privacy Policy explains how Drop Guincho LTDA (“Drop Guincho”, “we”), CNPJ 64.737.769/0001-70, Rua Gustavo da Costa Silveira, 464 – Vista Linda, Bertioga – SP, 11258-512, Brazil collects, uses and protects personal data, in accordance with the Brazilian General Data Protection Law (Lei nº 13.709/2018 – LGPD).

1. Data we collect

Contact data: name, phone number, email and the information you send when requesting assistance.
Service data: vehicle location, destination and vehicle details needed to perform the tow.
Navigation data: IP address, browser and access date and time, recorded by our server for security.

2. How we use data

To answer requests and dispatch assistance;
To perform and follow up on towing services;
To meet legal and tax obligations;
To keep this website secure.

We do not sell or rent personal data.

3. Legal bases

Processing is based on pre-contractual and contractual steps requested by the data subject, legal obligations and our legitimate interest in operating this website.

4. Sharing

Data may be shared only with providers that support our operation (hosting, communication) or with authorities when required by law.

5. Cookies and third-party services

We do not use advertising cookies on this website. Embedded services such as maps, fonts and WhatsApp links may use their own technical cookies.

6. Retention

Data is kept only as long as necessary for these purposes or as required by law.

7. Your rights

You may request confirmation, access, correction, anonymization, deletion, portability and information about sharing of your data by writing to contact@dropguincho.com.

8. Security

We adopt reasonable technical and administrative measures to protect personal data. This website uses HTTPS.

9. Contact

Drop Guincho LTDA · CNPJ 64.737.769/0001-70
Rua Gustavo da Costa Silveira, 464 – Vista Linda, Bertioga – SP, 11258-512, Brazil
Phone: +55 (13) 99806-8400